1. Introduction

AI Gear ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit aigear.ca or contact us.

We operate in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws in Manitoba, Canada.

2. Information We Collect

A. Information You Provide Directly

We collect personal information with your knowledge and consent, except where otherwise permitted by law.

• Contact Form: When you fill out the form on our website, we collect your name, email address, and anything else you choose to tell us: your firm and role, team size, and your message. We use Resend to transmit these messages directly to our email. We do not store these messages in a database on our servers. Resend may temporarily process your message for delivery, but does not store it permanently.

B. Information Collected Automatically

• Server Logs: Our hosting provider, Vercel, processes technical data such as your IP address, browser type, and the pages requested, in order to deliver the website and protect it from abuse.
• No Analytics or Advertising Tracking: We do not use Google Analytics, advertising pixels, or similar tracking tools on this website.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry.
• Keep the website running and secure.

We do not add you to a mailing list or send you marketing emails.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We share it only with the service providers we need to operate this website:

• Resend: For email delivery.
• Vercel: For website hosting.

These third parties are authorized to use your personal information only as necessary to provide these services to us and are obligated to protect your data.

5. International Data Transfers

Our service providers (Resend and Vercel) may store or process personal information outside of Canada, including in the United States. As a result, your information may be subject to foreign laws and access by foreign governments.

6. Data Storage, Retention, and Security

• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Emails sent through the contact form may remain in our email system for up to 3 years.
• No Internal Database: We do not maintain a database of messages or personal profiles on our web servers. Data submitted through the form is transmitted by secure email.
• Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Client Work

This policy covers the website. When we build an assistant for a client, how that client's data is handled is set out in a separate written agreement with that client.

8. Children's Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

9. Cookies

This website does not use analytics or advertising cookies. Your browser may store small technical files needed for the site to work. You can disable cookies in your browser settings.

10. Third-Party Links

Our website may contain links to third-party websites, such as LinkedIn. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies.

11. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate or incomplete information.
• Withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

We will respond to access or correction requests within a reasonable time, typically within 30 days.

To exercise these rights, please contact us at the email provided above.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new Privacy Policy on this page with a new "Last updated" date.